Honest answers about what we do, how we work, and whether we might be the right fit for your business.
What does an AI operations consultant do?
An AI operations consultant designs and implements the systems that let artificial intelligence work reliably inside a real business. That means mapping your existing workflows, building the knowledge infrastructure AI needs to be accurate and useful, integrating AI tools with the software you already use, and training your team to operate the result. The goal is a business that runs better, with less manual overhead and more leverage on the work that matters.
How is Radiant Work different from a standard AI consultant?
Most AI consultants either stop at strategy, delivering a roadmap you then have to build yourself, or focus on standalone tools, automating one task without connecting it to your broader operations. Radiant Work builds operational infrastructure: the knowledge base, the integrations, the agent workflows, as a connected system. We work specifically with creative leaders and service businesses, which means we understand the high-touch, relationship-driven nature of the work and build AI that supports it.
What is a RAG agent, and why does my business need one?
RAG stands for Retrieval-Augmented Generation. A RAG agent is an AI that answers questions and makes decisions by pulling from your specific business knowledge, your SOPs, client history, past decisions, and documented expertise, rather than the open internet. The result is an AI that knows how your business works, giving consistent, accurate, on-brand answers instead of generic ones. A knowledge base is the prerequisite. Without structured institutional knowledge, AI hallucinates about your specific business. With it, AI becomes useful.
How long does an AI implementation sprint take?
Most sprints ship in two to four weeks. The timeline depends on the complexity of the system being built, a single admin automation workflow is typically on the shorter end, while a full knowledge base with integrated agents takes longer. Every sprint is scoped to ship something functional, with a clear definition of done before we start.
What kind of businesses does Radiant Work work with?
We work with service businesses that are already performing, firms where the quality of the work is not the problem, but the operational overhead around delivering it is. That includes creative studios, brand and marketing consultancies, architecture and interior design firms, real estate teams, and professional services businesses managing complex client relationships. The common thread is high-touch work, institutional knowledge that lives in people's heads, and a principal who is still the operational bottleneck.
What is a knowledge base and why does it matter for AI?
A knowledge base is a structured repository of everything your business knows, your processes, client history, decisions, standards, and expertise. For AI to be useful inside a specific business, it needs access to that business's knowledge. Without it, AI tools give generic answers that don't reflect how you work. With a properly built knowledge base, AI agents can answer client questions in your voice, surface the right information at the right moment, and make decisions consistent with your standards.
How much does AI operations consulting cost?
Our engagements are scoped to the work, not sold as packages. An Operations Diagnostic, a rigorous two-week assessment of your workflows, tools, and AI readiness, begins at $1,500. Implementation Sprints range from $6,500 to $15,000 depending on complexity. Continued Advisory Partnerships, for ongoing AI operations support, are priced at $3,500 to $8,000 per month. The right scope depends on your business; the best starting point is a conversation.
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