AI Operations · Service Businesses
We build the operational systems that let AI work inside your business, so you spend more time delivering.
Most businesses have experimented with AI. Far fewer are running on it. The gap isn't ambition, it's infrastructure.
We design and implement custom automated systems that work quietly inside your existing tools. The bottleneck isn't building AI, it's connecting it to everything you already use. That's the work we do.
We build AI-enhanced operating systems that leverage your proprietary data for better business decisions. Not a new platform. Not a replacement stack. A completely new way that work gets done across your firm.
Companies getting real value from AI aren't removing humans. They're removing the overhead that blocks humans from doing valuable work.
of knowledge-worker time spent hunting for context, not making decisions or resolving problems
of service businesses plan agentic AI in the next 24 months
actually achieve measurable impact, the other 80% lack operational readiness
"Adding AI to your business doesn't eliminate the need for human judgment. AI and RAG Agents eliminate the friction around human judgment to make better, more informed decisions."
Radiant Work · Our founding thesis
We don't fix broken businesses. We build leverage for ones that are already performing, and scale them to the next level with minimal overhead.
The outcome isn't more AI. It's less friction between your best people and their best work.
Interior designers, architects, real estate teams, and builders, firms managing projects, vendors, clients, and decisions across long time horizons. We understand your workflows. Your verticals often share the same underlying operational patterns.
We built Radiant Work because we lived the alternative. A well-intentioned business buried in process friction, unnecessary tech products or subscriptions, an inability to scale the work that actually mattered. Create the work that shines. Work in systems that don't.
Begin with a ConversationEvery engagement begins with operations, not software. We build the decision architecture first, then integrate the AI that runs inside it.
Context is the whole game. An agent without good context is just an expensive random number generator. We build the context first.
We document every workflow, decision point, and handoff, including where institutional knowledge lives, where it's trapped in one person's head, and where informal AI use is already happening. Most clients discover their real leverage opportunities here.
We build the knowledge base that becomes your AI's source of truth, your SOPs, client history, decisions, and expertise, structured so AI can use them reliably. The operational foundation that works without AI, then dramatically better with it.
Agents built from your knowledge base, not the open internet. They know your clients, your language, your standards. Consistent answers, trustworthy decisions, specific to how your business actually operates.
A rigorous assessment of your operations, tools, and AI readiness. We surface where informal AI use is already happening, map your integration bottlenecks, and identify your single highest-leverage starting point. You leave with a full roadmap, not a vague direction.
2 weeksFocused implementation of one system: admin automation that reclaims hours from repetitive tasks, client communication workflows that never slip, or AI built from your proprietary data that actually knows your business. Technology moves quickly, and our sprints do too. Most ship in 2–4 weeks.
2–4 weeks · Fast by designOngoing implementation and iteration for businesses committed to building AI into their operating model permanently, not as a one-time project, but as a structural advantage that compounds.
Monthly · OngoingNo pitch deck. No commitment. Tell us where you are and what's in the way, we'll tell you honestly whether we're the right fit.